Frequently Asked Questions
What products does BS Medicom supply?
BS Medicom supplies advanced medical and ophthalmic diagnostic devices like Slit Lamp, Autorefractometer, Fundus Cameras, Tonometers, Digital Vision Chart, Tables, Chair unit, in India, including portable screening equipment, digital healthcare devices, ophthalmic diagnostic tools, and medical accessories. Our solutions are widely used by hospitals, eye clinics, screening programs, and diagnostic centers.
Where can I buy portable ophthalmic diagnostic devices in India?
You can purchase portable ophthalmic diagnostic equipment and medical devices directly from BS Medicom through our website enquiry form, email, or by contacting our sales team.
We provide solutions for eye hospitals, ophthalmologists, healthcare startups, and telemedicine programs.
How do I place an order with BS Medicom?
Orders can be placed with BS Medicom through:
• Email enquiry
• Phone or WhatsApp request
• Direct communication with our sales team
Once your requirement is confirmed, we issue a quotation and proforma invoice for order processing.
What payment methods are accepted for medical equipment purchases?
BS Medicom accepts the following payment methods:
• Bank transfer (NEFT / RTGS / IMPS / EMI / CASH)
• Corporate bank payments
• Distributor credit terms
All transactions are supported with official GST invoices.
Does BS Medicom ship medical equipment across India?
Yes. BS Medicom supplies and ships medical and ophthalmic equipment across India using trusted logistics partners.
Delivery timelines depend on:
• Product availability
• Order size
• Shipping location
Tracking details are shared once the shipment is dispatched. Shipments are made through DTDC, Delhivery, Blue Dart services
What is the return policy for medical devices?
Returns are accepted only under specific conditions such as:
• Product damaged during shipping
• Incorrect product delivered
• Verified manufacturing defect
Customers must notify BS Medicom within 48 hours of delivery with supporting photos or documentation.
Can hospitals and clinics buy medical equipment in bulk?
Yes. BS Medicom supports bulk procurement for hospitals, diagnostic centers, government healthcare programs, and medical distributors.
Bulk purchase advantages include:
• Competitive institutional pricing
• Dedicated supply support
• Product training and guidance
Does BS Medicom provide technical support and product training?
Yes. BS Medicom offers technical support, installation guidance, and product training for many of our medical devices.
Support may include:
• In-Person / Remote installation assistance
• Product usage training
• Troubleshooting support
How can medical distributors partner with BS Medicom?
Medical distributors interested in partnering with BS Medicom can submit a business partnership enquiry with details about to admin@bsmedicom.com:
• Company profile
• Geographic coverage
• Product portfolio
• Distribution network
Our team will review the proposal and respond accordingly.
How can I contact BS Medicom for enquiries?
For sales, support, or partnership enquiries, contact:
BS Medicom
📧 admin@bsmedicom.com
📞 +91 93424 12221 / Whatsapp : +91 99309 66340